Information We Collect
We collect information that you provide directly to us when you:
- Register for our acting courses
- Contact us through our website or social media
- Subscribe to our newsletter
- Participate in our workshops or events
- Fill out any forms on our website
- Make payments for our courses
This information may include:
- Name and contact information (email, phone number)
- Date of birth and age
- Educational background and qualifications
- Acting experience and interests
- Payment information (processed securely through trusted providers)
- Photographs or videos (with your consent, for promotional purposes)
- Feedback and testimonials
We also automatically collect certain information when you visit our website:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, links clicked)
- Location data (city, country, based on IP address)
How We Use Your Information
We use the collected information to:
- Process your course registration and payments
- Communicate with you about our courses and updates
- Provide personalized acting training experience
- Improve our services and course content
- Send you relevant marketing communications (with your consent)
- Respond to your inquiries and provide customer support
- Analyze website usage to improve user experience
- Comply with legal obligations and protect our rights
Information Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data storage and encryption
- Regular security assessments and updates
- Limited access to personal information by our staff
- Secure payment processing through trusted providers
- Regular staff training on data protection
- Secure communication channels
- Regular backups and disaster recovery procedures
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:
- Course registration data: 5 years after course completion
- Payment information: As required by financial regulations
- Marketing preferences: Until you opt-out or request deletion
- Website analytics: 2 years from collection
Your Rights
You have the right to:
- Access your personal information
- Request corrections to your data
- Request deletion of your information
- Opt-out of marketing communications
- Lodge a complaint with relevant authorities
- Request data portability
- Withdraw consent for data processing
To exercise these rights, please contact us using the information provided below.
Third-Party Services
We may use third-party services that collect, monitor, and analyze information. These include:
- Payment processors (for secure transactions)
- Analytics services (to improve our website)
- Email marketing platforms (for communications)
- Cloud storage providers (for data backup)
These third parties have their own privacy policies and we encourage you to review them.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
- Company Name: Phoenix Theatre-in-Education Company
- Phone: +91-9958064881
- Email: info@phoenixacting.in
For data protection inquiries, please email: privacy@phoenixacting.in
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Significant changes will be communicated to our students and subscribers directly.
Last updated: March 2025